Which rules apply to your account
Our Legal terms describe the conditions attached to account access, identity checks, wallet records and requests made through support. Eligibility depends on local law, and access is available only where local law permits. When you use DANA, OVO, GoPay or QRIS, we may need the payment
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reference and account details required to match a transaction. Bank transfer and virtual account records follow the same policy approach. We use these details to check ownership, resolve a status question and keep the account trail accurate. The policy also explains cookies, retention, security steps and
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how you can request a correction or clarification. If a rule changes for your region, we will direct you to the applicable wording before the relevant account step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.